FAQ

Answers to the most common questions about the product and billing.

No, subscriptions are month‑to‑month. You can cancel anytime from your account settings and your access will remain active until the end of the current billing period.

Yes. Contact us and we will schedule a short video call to walk you through the product and answer any questions.

Absolutely. We provide a sample export file showcasing the exact columns and data you will get when exporting results.

Yes. We have a guided tour inside the app and can also provide a live tour during a demo call if you prefer.

Go to Billing in your account and click Cancel subscription. The cancellation is immediate for future renewals; you keep access until the end of the paid period.

Open Billing and choose a plan at any time during your trial. Activation is instant and your remaining trial time is discarded once the paid plan starts.

From Billing, select a higher plan. Upgrades are prorated: you pay only the difference and the new limits are applied immediately.

Custom plans are available for teams with specific needs. Tell us your required features and volume and we will craft a quote.

We can scope bespoke extractions or fields that are not included by default. Send us your specification and we will confirm feasibility, timing, and pricing.

Yes. We continuously improve the product. You can view the public roadmap and vote on features. Major updates are announced in the app and by email.

Please do! Use the feedback widget or contact support to share your idea. We review all suggestions and prioritize what brings the most value.

We support all major cards. If your card fails, try another card or contact support. For yearly plans we can arrange invoice/wire payments on request.

Results can differ due to search personalization, location, language, and the Google Maps API returning normalized data. Our platform removes personalization and applies consistent filters for reproducible exports.